menscoach.ai

Privacy Policy

menscoach.ai Privacy Policy

Last updated: 14th December 2025

menscoach.ai respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, and how we protect it. menscoach.ai is an AI-powered coaching tool inspired by the Better Masculine Man framework. It is not a therapy, medical, or crisis service.

1

What We Collect

We collect only what is necessary to operate the service.

Information you provide

  • Chat messages and coaching conversations
  • Optional profile information (such as goals or preferences)
  • Account details (such as email address if you create an account)
  • Payment information (handled by third-party payment providers, not stored by us)

Information collected automatically

  • Usage data (message counts, feature usage, timestamps)
  • Technical data such as browser type, device type, and IP address (for security and analytics)

We do not sell your personal data.

2

How We Use Your Information

  • Provide AI coaching responses
  • Maintain conversation continuity and memory (if enabled on your plan)
  • Improve product performance and reliability
  • Manage subscriptions and access control
  • Ensure platform security and prevent abuse

Your data is never used for advertising or sold to third parties.

3

Conversation Privacy and Encryption

  • Coaching conversations and related memory are encrypted at rest using application-level encryption.
  • Raw chat content is not readable directly in the database.
  • Only the menscoach.ai application can decrypt conversation data in order to generate responses.
  • Database administrators or third parties cannot view readable conversation content without the encryption keys.
  • Encryption protects stored data, but menscoach.ai must temporarily process message content in order to generate responses.
4

Data Storage and Retention

  • Conversation data is stored only as long as needed to provide the service.
  • Memory may be limited based on your subscription tier.
  • Older messages may be summarised or deleted to reduce data retention.
  • You may request deletion of your account and associated data at any time.
5

AI Processing

  • menscoach.ai uses AI models to generate coaching-style responses.
  • Messages must be processed by the AI system to generate replies.
  • AI responses are informational and reflective, not medical or therapeutic.
  • menscoach.ai does not provide clinical diagnosis, treatment, or crisis intervention.
  • If you are experiencing emotional distress or feel unsafe, seek professional or emergency support immediately.
6

Third-Party Services

We use trusted third-party services to operate the platform, including hosting, authentication, and payment processors. These providers only receive the minimum data required to perform their role and are contractually obligated to protect your information.

  • Hosting and infrastructure providers
  • Authentication services
  • Payment processors (for subscriptions)
7

Cookies and Analytics

  • Maintain sessions
  • Understand usage patterns
  • Improve performance
8

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us using the details below.

9

Children’s Privacy

menscoach.ai is intended for adults. We do not knowingly collect data from individuals under 18.

10

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated clearly on the site.

11

Contact

If you have questions about this Privacy Policy or your data, contact:

menscoach.ai